Ten years back, people thought of websites as brochureware.
Then, websites became powerful tools for winning new business by using clever SEO techniques.
Today, successful companies are leveraging their websites for customer engagement and loyalty.
This can be done very simply by :
Billabong has 193,115 fans on it’s facebook community site. This makes the brand stronger and increases customer loyalty. If you notice, the current profile talks about Billabong’s spring collection. They have a feed running to the facebook profile which updates new content. They also have user generated content like billabong videos.
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